Privacy Policy

Eagle Eye (“Eagle Eye,” “Company,” “we,” “us,” or “our”) operates under its parent company, Techsoft Studio (RC 9266856), with primary operations in Nigeria. Eagle Eye offers most of its services free of charge, with optional subscription plans that provide enhanced features and a more comprehensive experience. The Service is provided in accordance with applicable laws and is intended for lawful use only.

This Privacy Policy explains what information we collect and how we use it. By accessing or choosing to use our Services, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible on our website, unless otherwise defined here.

1. Information We Collect

Eagle Eye does not permanently store personally identifiable information. Any data we collect is used solely to provide, maintain, and improve the Service for you. To provide you with a better experience, we may collect certain digitally identifiable information, including but not limited to:

• Mobile Device ID
• Network carrier information
• Mobile Fingerprints

2. Cookies

Cookies are small files sent to your browser to store information, often using anonymous unique identifiers. These are sent to your browser from the website that you visit and are sometimes temporarily stored on your devices’s internal memory for service personalization.

Eagle Eye does not explicitly use cookies. However, third-party code or libraries embedded in the app may use cookies to collect information and improve services. You may choose to accept or refuse these cookies; however, refusing may limit your ability to use some portions of the Service.

3. Location Information

Eagle Eye relies on your device location to provide its services. We only use this information with your consent and within the scope necessary. These services may include:

• Sharing your location with pre-approved contacts
• Real-time notifications of your device location
• Lost device recovery
• Providing you with location-based security insight
• Location mapping

4. Spyware

Eagle Eye is NEVER designed, marketed, or intended as spyware or secret surveillance software. It is built mainly to support personal and family safety, including:

• Emergency response
• Child protection
• Lost device recovery
• Vehicle tracking
• Other protective use cases

Eagle Eye may only be installed on devices that you own or is explicitly authorized to manage. Users are responsible for ensuring their use complies with all applicable laws and consent requirements within their jurisdiction. Misuse includes, but is not limited to:

• Stalking (family members, spouse or strangers)
• Harassment or abusing device trust
• Unauthorized spying
• Installing the app for illicit purposes
• Exploitation of children

Any use of Eagle Eye for purposes outside its intended scope is strongly discouraged and may be unlawful. Such misuse is solely the responsibility of the user and may result in legal consequences under local or international laws.

Eagle Eye is committed to ethical use and user safety, and we reserve the right to restrict or terminate your access where misuse is detected or violation as stated in this Privacy Policy.

5. Service Providers

We may use third-party companies and individuals:

• To facilitate our Service (e.g., Map providers);
• To provide the service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our service is used.

These third parties may have access to certain information (e.g., cookies, email addresses) solely to perform their assigned tasks and are prohibited from using the data for any other purpose.

6. Security

We strive to use industry-grade security standards and commercially acceptable measures to protect your information. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.

7. Children’s Privacy

This service is not intended for independent use by children under the age of 13. However, Eagle Eye may be used by parents or guardians to monitor and protect their children. In such cases, any data related to children is collected and managed with the consent of a parent or legal guardian.

If you are a parent or guardian and believe that your child may have provided us with personal information, please contact us so we can take the necessary action.

8. Changes to This Privacy Policy

We may need to update, modify or amend our Privacy Policy as our technology evolves and as required by law. If we materially change the ways in which we offer our services to you or how we process the information you share, we will provide notice as may be required by law.

You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page and cover all delegations of the Eagle Eye service.

9. Contact Information

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via any of the provided channels below. We'd get back to you as quickly as possible as we look forward to maintaining compliance with the law and ensuring to serve you better.

Email: compliance@eagleeye.ng